Help
FAQ
Which product types do you stock?
Split, window, cassette, tower / floor-standing, ducted and light-commercial units, organised Brand → Type → Model → Variant.
How do I check if you install at my pin code?
Use the sticky pin checker, the product page, or the cart. Serviceable pins (try 400016 Mahim) show TAT and install availability. Out-of-area pins (try 410206) cannot check out — leave a number and we log the demand.
Can I compare models?
Add 2 to 4 models from listing or PDP, then open Compare for side-by-side specs and price.
What add-ons can I attach?
Installation, extra copper (per metre or extra 3m), stabiliser, installation kit, extended warranty and a 1-year wet AMC.
How does login work?
Guest checkout is available. Registered checkout uses mobile OTP (demo code 123456) or email and password.
Which coupons work?
FAIRDEAL2000 (flat, min cart), FIRST10 (first order), DAIKIN5 (Daikin only) and SUMMER15 (seasonal, min cart). Codes have validity windows and usage caps.
How does the AC sizing engine work?
Open Size AC. Enter area or L×W×H (ft/m), or scan the room with the camera. The rule-based engine (Mumbai climate coefficients, editable in /admin/recommender) maps heat-load to a TR band and ranks Best match, Value pick and Premium pick. Budget that cannot cover the computed size is called out honestly.
How do I raise a service ticket?
Sign in to Account → Service, or go to /account/service/new. Pick a unit from purchase history or register one bought elsewhere. Ops assign a technician at /admin/service (PIN fairdeal). Field staff use /tech (rahul.palav@fairdeal.demo / 1234).